Radisson Blu Hotel & Convention Center, Kigali

Since 2022, TORI has been the strategic creative partner for Radisson Blu Kigali, helping the iconic venue connect with a younger, digital-native audience. Through over 40 promotions and international conferences, our storytelling has reached 5+ million users, strengthening their local market presence and growing a community of 40,000+ followers.

Strategy
Content
Social Media
Influencer Management
Radisson Blu Hotel & Convention Center, Kigali
Insight

Large-scale convention centers often struggle with a "corporate" perception that can feel distant from the local, younger demographic. For Radisson Blu Kigali, the insight was to bridge this gap by positioning the hotel not just as a place for business, but as a vibrant lifestyle hub. By shifting the focus from "facility" to "experience," TORI aimed to make the venue feel accessible, aspirational, and deeply connected to Rwanda's creative and social pulse.

Idea & Execution

TORI’s approach as a long-term partner has been to maintain a consistent, high-standard visual language across every touchpoint.

  • Lifestyle Integration: We developed targeted campaigns that highlighted the hotel’s leisure offerings—dining, wellness, and social events—using a "human-first" lens to engage younger audiences.
  • MICE Storytelling: For the 40+ international conferences hosted at the venue, we provided high-impact content that showcased the technical excellence and operational scale of the Convention Center, making it the preferred choice for global organizers.
  • Strategic Social Growth: We managed and curated content that spoke directly to the local market, driving organic growth and building a community of over 40,000 followers across platforms.
  • Responsive Coverage: From impromptu VIP visits to massive multi-day summits, our team has provided agile, real-time coverage that keeps the brand relevant in a fast-paced digital landscape.

Impact

Our three-year partnership has transformed Radisson Blu’s digital footprint into a powerful tool for market penetration.

  • Market Expansion: By reaching 5+ million users, we’ve successfully introduced the Radisson Blu brand to a wider local demographic beyond its traditional corporate base.
  • Brand Authority: The consistent quality of our content has reinforced the venue’s position as the leading hospitality landmark in Rwanda, synonymous with both global standards and local warmth.
  • Commercial Success: Through 40+ successful promotions, our storytelling has directly contributed to increased foot traffic and brand loyalty, solidifying Radisson Blu’s status as a top-performing asset in the regional market.
Radisson Blu Hotel & Convention Center, Kigali